Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.There type cmd and click on OK which will open the command prompt.). Open the command prompt (Press Window + R which will open the Run box. HP Support Solutions Framework - Windows Service, localhost Web server, and Software Get HP Laptop Serial Number from Command Prompt Similarly, we can get a laptop serial number from the command prompt.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. dv6 and dv7 series) have been upgraded, rebranded and integrated into the premium HP Envy lineup with the newer Microsoft Windows 8 operating system. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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